![]() ![]() Rescue supports Blackberry OS v4.2.3, 5.x, 6.x, 7.x through the download of an applet. With Rescue remote assistance software, technicians can remotely control and view devices by a wide range of manufacturers including Samsung, HTC, HP, Motorola, Sony, Virtu, Kazam, Asus, Huawei, Panasonic, Positivo, LG, Lenovo and ZTE. ![]() LogMeIn Rescue provides mobile support for all Android 2.3+ devices through a free app that users can download from GooglePlay. Rescue provides mobile support for iPhone and iPad devices running iOS 6.0+ With LogMeIn Rescue, you can gain remote access and provide mobile support to devices running on a variety of operating systems, including: Remote support all iPhones and Android devices easily and reduce costs and increase customer satisfaction. Rescue’s Click2Fix console provides one-click fixes that let agents deliver exceptional mobile device remote support. Rescue’s mobile remote support platform and easy-to-use interface give agents all the tools and information they need to quickly identify issues, apply fixes and escalate sessions when necessary. With Rescue remote assistance software, technicians can remotely control all Android and iOS devices. Mobile support for a wide range of devices Improve efficiency by enabling support agents to handle multiple mobile device remote support calls at the same time.Reduce costs by shortening call handle times and resolving more issues on the first call.Maximize customer service and improve lifetime value of each customer.Increase customer satisfaction by delivering faster, frustration-free support.Provide remote support where your customers are, enabling quicker diagnosis and problem resolution without users needing to leave the app. ![]() Benefits of LogMeIn Rescue’s mobile remote support LogMeIn Rescue’s mobile device remote support lets users get their devices back up and running more quickly, significantly improving customer satisfaction and building greater customer loyalty. Once support agents have control, they’re able to troubleshoot problems, run diagnostics, and resolve issues more quickly than with traditional chat or phone support. Having a quality mobile remote support software allows support agents to quickly connect to a tablet or smartphone and take control of the issue. With an easy-to-use set of tools for mobile support, LogMeIn Rescue provides access and support to more smartphones and tablets than any other remote support solution. Impress customers with superior mobile device remote support with LogMeIn Rescue.Īs the number of mobile devices continues to grow exponentially, the ability to provide superior mobile device remote support will help determine the winners in the race for market share. ![]()
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